The goals of the first unit of the UNI ISO 20121 course:

• Understand the basic principles of sustainability (Triple Bottom Line) and their meaning in the context of events;

• Analyze the origin of the UNI ISO 20121 standard and the strategic benefits deriving from certification;

• Become familiar with the High Level Structure (HLS ) and the systematic approach of the standard.

 

The goals of the second unit of the UNI ISO 20121 course:

• Perform context analysis by evaluating relevant internal (resources, skills) and external (regulations, market) factors;

• Identify, map and understand the needs and expectations of all stakeholders;

• Precisely define the scope of the Management System, justifying any exclusions.
   

The goals of the third unit of the UNI ISO 20121 course:

• Understand and demonstrate active leadership engagement and define sustainability policy;

• Identify, assess and plan actions to address sustainability risks and opportunities;

• Ensure ongoing identification and compliance with all legal requirements and other compliance obligations.

 

The goals of the fourth unit of the UNI ISO 20121 course:

• Ensure that the Management System is adequately supported by analyzing the requirements for resource allocation (financial, infrastructural);

• Manage staff skills and develop internal awareness of the importance of sustainability;

• Define communication plans and implement procedures for controlling documented information.

 

The goals of the fifth unit of the UNI ISO 20121 course:

• Understand how to plan and control all operational processes throughout the event lifecycle;

• Implement sustainable management of the supply chain and procurement processes;

• Establish and maintain operational criteria to prevent or mitigate environmental and social impacts.

 

The goals of the sixth unit of the UNI ISO 20121 course:

• Implement a sustainable purchasing policy, defining environmental, social, and economic criteria for the selection of goods and services;

• Actively involve suppliers in the Management System, requiring them to adhere to the event’s sustainability principles;

• Monitor supply chain sustainability performance to ensure that external partners do not compromise the Organization’s objectives.

 

The goals objectives of the seventh unit of the UNI ISO 20121 course:

• Establish a monitoring and measurement plan to collect reliable data on system performance (e.g., energy consumption, waste, social impact);

• Define the key performance indicators (KPIs) needed to evaluate progress towards the established objectives;

• Perform periodic assessments of compliance with legal requirements and other commitments undertaken, maintaining documented evidence of this.

 

The goals of the eighth unit of the UNI ISO 20121 course:

• Plan an internal audit program based on the importance of processes and the results of previous assessments;

• Acquire the techniques to conduct effective inspections, in order to determine whether the SGSE complies with the requirements of UNI ISO 20121;

• Prepare clear audit reports to highlight objective findings and any non-conformities to management.

 

The goals of the ninth unit of the UNI ISO 20121 course:

• Analyze necessary inputs (e.g., stakeholder feedback, audit results) to conduct an effective Management Review;

• Identify and manage non-conformities (actual or potential), implementing immediate actions to contain their effects;

• Define and implement corrective actions to eliminate the root causes of problems and prevent their recurrence.

 

The goals of the tenth unit of the UNI ISO 20121 course:

• Apply the principle of continuous improvement to increase the suitability, adequacy and effectiveness of the Management System over time;

• Understand in detail the third-party certification process (Stage 1 documentary and Stage 2 operational) and the maintenance methods;

• Consolidate best practices to ensure the event’s positive legacy and the Organization’s long-term sustainability.